When the software development process is determined and the environment is in place, there is still a need to support, administer and fine tune the development environment. Trinity Software can offer a variety of long term technical support options. These options vary based on the size of the deployment, the size and training of the customer's support team and the maturity of the overall environment.

Trinity Software can provide any of the following flexible support options:

• Full Time Support. For the customers with a large installed base and a very customized environment, Trinity Software can provide one or more on site professionals to maintain the environment, troubleshoot issues and prepare for upgrades and improvements.
• Part Time/Level of Effort Support. For smaller deployments, Trinity Software can provide a scheduled level of effort over a period of time. This gives a customer a cost-effective piece of mind.
• Short Term Technical Support. In addition to scheduled, planned technical support, Trinity Software can provide short term, urgent support for issues such as upgrade planning and mission critical issues needing expert level troubleshooting.